ICONSIAM
Overview
ICONSIAM (ไอคอนสยาม) is Bangkok’s landmark riverside shopping destination—a 750,000 square meter mega-mall that redefined luxury retail in Southeast Asia when it opened on 9 November 2018. Developed as a joint venture between Siam Piwat Group, MQDC Magnolia Quality Development, and Charoen Pokphand Group at a cost of THB 54 billion (~US$1.7 billion), ICONSIAM has since accumulated 53 international and local awards, including recognition as one of the World’s Top 3 Most Influential Retail Property Projects at the MAPIC Awards 2025.
The complex houses over 500 retail outlets representing approximately 7,000 brands across eight retail floors, anchored by Thailand’s first official Apple Store, the ICONLUXE luxury zone, Siam Takashimaya department store, and the SookSiam indoor floating market showcasing heritage from all 77 Thai provinces.
For medical tourists, ICONSIAM offers an ideal recovery outing: fully air-conditioned, wheelchair-accessible throughout, with on-site pharmacies and effortless transport via the BTS Gold Line skywalk or free shuttle bus.
Important Notice: Store availability, operating hours, and pricing are subject to change without notice. Verify current information on the official ICONSIAM website before your visit. Shuttle boat pricing and schedules may vary.
Key Highlights
| Feature | Details |
|---|---|
| Total area | 750,000 sqm (55+ rai site) |
| Retail area | 525,000 sqm gross leasable area (ICONSIAM + ICONLUXE combined) |
| Stores | 500+ retail outlets, ~7,000 brands |
| Restaurants | 100+ dining options |
| Opened | 9 November 2018 |
| Floors | 8 retail floors + residential towers |
| Notable firsts | Thailand’s first Apple Store, first Siam Takashimaya |
| Awards | 53 international and local awards, including Best Luxury Shopping Mall in Thailand (2024) |
Zones and Sections
ICONSIAM is organized into distinct themed zones across its eight retail floors, each offering a different experience.
SookSiam — Indoor Floating Market (Ground Floor)
A signature feature of ICONSIAM and one of the most popular areas with visitors. SookSiam (สุขสยาม) covers 15,000 square meters and recreates the atmosphere of a traditional Thai floating market—fully air-conditioned and indoors.
| Feature | Details |
|---|---|
| Size | 15,000 sqm |
| Vendors | 3,000+ local businesses from all 77 Thai provinces |
| Layout | 4 regional zones: North, Central, South, Northeast |
| Food prices | 50-200 THB per dish (subject to change) |
| Products | Regional food, handicrafts, cultural souvenirs |
| Atmosphere | Traditional Thai architecture, regular cultural performances |
SookSiam is divided into four architectural zones representing Thailand’s regions, each showcasing authentic regional food, crafts, and cultural traditions. The space uses advanced acoustic panels allowing it to host concerts and cultural events.
Best for: Affordable Thai street food, authentic regional crafts, cultural immersion without outdoor heat exposure.
ICONLUXE (1st Floor)
The 25,000-square-meter luxury retail zone features gold-leaf ceilings and houses the world’s most prestigious fashion and lifestyle brands.
| Brand Category | Examples |
|---|---|
| Fashion houses | Louis Vuitton, Chanel, Dior, Gucci, Hermès, Prada, Fendi, Versace, Bottega Veneta |
| Jewelry and watches | Cartier, Bvlgari |
| Department | Siam Takashimaya |
Note: Brand presence and availability are subject to change. This listing is informational only and does not constitute an endorsement.
ICONCRAFT (4th-5th Floor)
A curated 2,500-square-meter marketplace supporting over 200 Thai artisans through ICONSIAM’s “Cultural Commercial Ecosystem” initiative. ICONCRAFT converts ancient Thai craftsmanship into contemporary commercial designs through incubator spaces, workshops, and artisan platforms.
Best for: Unique Thai-made gifts, handcrafted souvenirs, supporting local artisans.
Siam Takashimaya
Thailand’s first Japanese department store of this scale, spanning 7 floors with fashion, cosmetics, and dining—including authentic Japanese cuisine.
Apple Store (2nd Floor)
Thailand’s first official Apple Store features a distinctive two-story glass design with a river terrace offering scenic Chao Phraya views.
ICON CINECONIC (6th-8th Floor)
A 14-screen luxury cinema complex offering multiple viewing experiences.
| Screen Type | Price (subject to change) |
|---|---|
| Standard | ~110 THB |
| Kids | ~220 THB |
| IMAX | ~250 THB |
| 4DX | ~400 THB |
| VIP (per pair) | ~2,400 THB |
Additional Zones
| Zone | Location | Highlights |
|---|---|---|
| The Veranda | Ground Floor | 20 riverside restaurants |
| Rose Dining | 4th Floor | Asian cuisine including Michelin-starred Chinese restaurant |
| Tasana Nakorn Terrace | Upper floors | Skyline dining |
| Alangkarn Zone | Multiple | Artist-designed dining pavilions with 15-meter waterfall feature |
| River Park | Ground Floor | 1,000 sqm outdoor community space with river views |
| TRUE ICON Hall | Upper floors | Conference and performance venue |
| Pop Mart | 7th Floor | World’s largest Pop Mart branch |
| Fitness First | Upper floors | Asia’s largest facility with pool, sauna, river views |
What to Buy
Luxury Fashion and Accessories
ICONLUXE houses major international fashion houses. Luxury purchases may qualify for VAT refunds (see VAT Refund Guide below).
Thai Crafts and Souvenirs
| Where | What to Find |
|---|---|
| ICONCRAFT (4th-5th Floor) | Curated Thai artisan products from 200+ local artists |
| SookSiam (Ground Floor) | Regional crafts from all 77 provinces, traditional textiles |
Electronics
The Apple Store (2nd Floor) sells the full range of Apple products. Additional electronics retailers are located throughout the mall.
Specialty Products
- Automotive showrooms: Rolls Royce, Maserati, BMW, Porsche (viewing only for most visitors)
- Pop Mart collectibles at the world’s largest branch (7th Floor)
- Japanese imports and specialty goods via Siam Takashimaya
- Regional Thai food products and packaged goods at SookSiam
Important: Luxury goods such as gems, gold, and jewelry are sold for personal use and should not be considered investment purchases. Verify authenticity and obtain proper documentation for high-value purchases.
Dining and Food
ICONSIAM offers over 100 dining options ranging from 50 THB street food to Michelin-starred fine dining.
SookSiam Food Experience (Ground Floor)
The most affordable dining option—and one of the most culturally rewarding. SookSiam recreates authentic street food from every region of Thailand in an air-conditioned, indoor setting.
| Detail | Information |
|---|---|
| Price range | 50-200 THB per dish (subject to change) |
| Cuisine | All Thai regions (Northern, Central, Southern, Northeastern) |
| Atmosphere | Traditional floating market style |
| Seating | Available throughout |
| Payment | Cash (THB) preferred at food stalls |
Restaurants
| Venue | Type | Location |
|---|---|---|
| Michelin-starred Chinese restaurant | Fine dining | Rose Dining, 4th Floor |
| The Veranda | 20 riverside restaurants | Ground Floor |
| Tasana Nakorn Terrace | Skyline dining | Upper floors |
| Alangkarn Zone | Artist-designed pavilions | Multiple levels |
| Siam Takashimaya restaurants | Japanese cuisine | Takashimaya floors |
Cuisine Variety
Thai (all regions) | Japanese | Chinese | Italian | Mexican | International | Desserts and pastries | Milk tea and beverages
Dietary Options
- Halal: Southern Thai cuisine at SookSiam includes halal options
- Vegetarian: Available at multiple restaurants and food stalls
- Soft foods: Available for dental recovery patients at various venues
Entertainment and Attractions
ICONIC Multimedia Water Feature
ICONSIAM’s signature attraction—a 400-meter riverside fountain along the Chao Phraya River with water jets reaching 35 meters high, featuring 2D/3D/4D shows.
| Detail | Information |
|---|---|
| Length | 400 meters (Southeast Asia’s longest) |
| Show times | 7:00 PM, 8:00 PM, 9:00 PM daily (times may vary — verify on official website) |
| Cost | Free |
| Best viewing | River Park terrace or The Veranda area |
| Designer | Ghesa (Spain) |
Tip: The 7:00 PM show typically has fewer spectators. Arrive 10-15 minutes early for riverside seating.
ICONSIAM Floating Museum (River Museum Bangkok)
International touring exhibitions in a dedicated museum space.
| Detail | Information |
|---|---|
| Hours | Tuesday-Sunday, 11:00 AM - 8:00 PM |
| Status | Verify current exhibitions on official website |
Cultural Experiences
- SookSiam cultural performances and folk shows (regular schedule)
- ICONCRAFT artisan workshops and demonstrations
- Alangkarn dining pavilions designed by Thai artists
- Four regional architectural zones in SookSiam
Getting There
BTS Gold Line (Recommended)
The most convenient and weather-proof access to ICONSIAM.
| Detail | Information |
|---|---|
| Station | Charoen Nakhon (Gold Line) |
| Connection | Transfer from BTS Silom Line at Krung Thonburi station |
| Access | Direct skywalk — Exit 3 to main building, Exit 1 to ICS Building |
| Route from Siam | BTS Sukhumvit → Siam → Silom Line → Krung Thonburi → Gold Line → Charoen Nakhon |
Shuttle Boat
Scenic river access with views of Bangkok’s riverside landmarks.
| Route | Price | Schedule | Frequency |
|---|---|---|---|
| Sathorn Pier ↔ ICONSIAM Pier 1 | ~8 THB | 9:00 AM - 11:00 PM | Every 15-20 min |
| Si Phraya Pier ↔ ICONSIAM Pier 4 | ~6 THB | 9:30 AM - 10:30 PM | Varies |
Note: Shuttle boats were previously free but have been operated by private companies since May 2023 for a small fee. The Chao Phraya Tourist Boat (Blue Flag) also stops at ICONSIAM. Pricing and schedules are subject to change—verify at the pier.
Free Shuttle Bus
| Route | Frequency | Hours |
|---|---|---|
| BTS Krung Thonburi (Exit 1) → ICONSIAM | Every 15 min | 9:00 AM - midnight |
| BTS Wongwian Yai → ICONSIAM | Every 30 min | 9:30 AM - 10:00 PM |
Shuttle bus schedules are subject to change. Verify current routes and times on the official website or at the BTS station.
By Taxi or Grab
| From | Estimated Time |
|---|---|
| Sukhumvit | 30-45 min (via expressway) |
| Silom/Sathorn | 15-25 min |
| Suvarnabhumi Airport | 45-60 min (~350-500 THB, fare varies) |
| Don Mueang Airport | 45-75 min |
From Airport by Rail
Take Airport Rail Link to Phaya Thai → transfer to BTS Sukhumvit Line → Siam → Silom Line → Krung Thonburi → Gold Line → Charoen Nakhon.
Parking
5,000-car capacity parking garage with Tesla Superchargers (10 units, up to 250kW CCS). Parking rates may vary—verify at the venue.
Hotel Boat Services
Several riverside hotels operate private boat services to ICONSIAM, including The Siam Hotel, Royal Orchid Sheraton, The Peninsula Bangkok, Mandarin Oriental, and Banyan Tree Residences. Check with your hotel concierge for schedules.
Tourist Services
ONESIAM Global Visitor Card
| Detail | Information |
|---|---|
| Discount | Up to 80% from 200+ participating brands |
| Additional | Up to 5% off at Siam Takashimaya and select stores |
| Registration | Free online at touristcard.onesiam.com |
| Pickup | Tourist Center in mall |
| WiFi | Complimentary via card registration |
Tip: Register before your visit to maximize savings. Benefits and participating stores are subject to change without notice.
Available Services
| Service | Details |
|---|---|
| Tourist information counter | Card pickup and visitor assistance |
| Luggage storage | Available |
| Personal shopper | Available at ICONLUXE luxury brands |
| Currency exchange | Available in mall |
| Free WiFi | Via ONESIAM Global Visitor Card |
| Pharmacy | On-site including Watsons (Room 502, 5th Floor, daily 10 AM-10 PM) |
Multilingual Staff
Staff members speak Thai, English, Chinese, and Japanese (especially at Siam Takashimaya).
VAT Refund Guide
International visitors can claim VAT refunds on qualifying purchases. This process is governed by the Thai Revenue Department and is subject to change.
Eligibility and Process
| Step | Action |
|---|---|
| 1 | Look for stores displaying the “VAT REFUND FOR TOURISTS” sign |
| 2 | Present your passport at the time of purchase |
| 3 | Request a P.P.10 form (VAT Refund Application for Tourists) and original tax invoice |
| 4 | Ensure your passport number is correctly recorded on the form |
| 5 | Keep goods in original condition with tags attached |
Key Requirements
| Requirement | Details |
|---|---|
| Minimum purchase | 2,000 THB per store per day (VAT included) |
| Refund rate | Up to 7% VAT; actual refund ~4-6% after processing fees |
| Cash refund limit | Up to 30,000 THB in cash; above that, credit/debit card only |
| Goods export | Must leave Thailand within 60 days of purchase |
| Luxury items | Purchases over 20,000 THB require Customs inspection before airport check-in |
At the Airport
- Before check-in: Visit Customs inspection counter for goods valued over 20,000 THB
- After immigration: Visit the VAT Refund for Tourists Office to collect your refund
- Processing: Available at both Suvarnabhumi and Don Mueang airports
- Alternative: Refunds also available via WeChat/Alipay through VRT application
VAT Refund Tips
- Keep all P.P.10 forms and original tax invoices together
- Do not remove tags or open luxury products — Customs may inspect them
- Arrive at the airport early — Customs inspection can take 15-30 minutes during peak times
- Downtown cash refunds up to 12,000 THB are available at designated agents (goods must be exported within 15 days)
Disclaimer: VAT refund eligibility, rates, and processes are governed by the Thai Revenue Department and are subject to change. The information above is provided as a general guide only. Verify current rules at rd.go.th or at the mall’s Tourist Center before making purchases.
Medical Tourist Guide
Physical Demand Assessment
Rating: Low — ICONSIAM is one of the most comfortable shopping destinations in Bangkok for recovering patients.
| Factor | Assessment |
|---|---|
| Climate exposure | None — Fully enclosed, air-conditioned mall |
| Walking requirement | Flexible — Focus on 1-2 floors per visit to minimize distance |
| Surfaces | Excellent — Smooth, flat floors throughout |
| Elevation changes | None — Elevators and escalators to all 8 floors |
| Rest areas | Abundant — Seating throughout all floors, restaurants, River Park |
| Crowds | Moderate weekdays, high weekends and holidays |
Post-Surgery Suitability
| Recovery Stage | Suitability | Recommendations |
|---|---|---|
| Minor procedures (dental, light cosmetic) | Excellent | Visit within days of procedure. Fully air-conditioned, wheelchair-friendly, minimal effort needed. Focus on SookSiam ground floor for food and culture. |
| Moderate procedures | Very suitable | Visit with rest breaks. Focus on 1-2 floors per visit. Use free shuttle bus from BTS to eliminate walking to entrance. Request wheelchair at Tourist Information if needed. |
| Major procedures | Suitable for gentle outings | Visit after initial recovery period. Use wheelchair, limit to 1-2 hours focused on SookSiam or ground floor dining. The fully air-conditioned, flat-floor design is ideal. |
Nearest Hospitals
| Hospital | Distance | Travel Time | Type |
|---|---|---|---|
| Taksin Hospital | ~2 km | ~5 min by car | Public (Khlong San District) |
| Siriraj Hospital | ~3 km | ~10 min by car | Major public hospital |
| BNH Hospital | ~6 km | 15-20 min by car | Private international (Silom/Sathorn) |
| Bumrungrad International | ~12 km | 30-40 min by car/BTS | Private international (Sukhumvit) |
Pharmacy
On-site pharmacies available, including Watsons (Room 502, 5th Floor, daily 10:00 AM - 10:00 PM). Verify specific pharmacy locations at the information counter.
Comfort Tips for Recovery Visitors
- Visit weekday mornings (10:00 AM-12:00 PM) for minimal crowds
- Take the free shuttle bus from BTS Krung Thonburi to avoid walking to the entrance
- Start at SookSiam (Ground Floor) — flat, air-conditioned, abundant seating, affordable food
- Request a wheelchair at the Tourist Information Counter if mobility is limited
- Pharmacies on-site (Watsons on 5th Floor) for any medication needs
- River Park terrace is great for fresh air — avoid midday sun exposure (12-3 PM)
- Consider the shuttle boat from Sathorn Pier for a scenic, comfortable arrival
- Bring your passport for VAT refund eligibility and Tourist Card registration
Medical Advisory: Always consult your treating physician before any sightseeing activity post-procedure. Individual recovery varies significantly—these are general guidelines only. Listen to your body and rest as needed. If you experience any discomfort, return to your accommodation and contact your medical team.
Practical Tips
Payment Methods
| Method | Acceptance |
|---|---|
| Credit/debit cards (Visa, Mastercard, JCB, UnionPay) | Most stores |
| Cash (Thai Baht) | All stores, especially SookSiam food stalls |
| QR code payments (PromptPay) | Widely accepted |
| WeChat Pay / Alipay | Select stores |
| Apple Pay | Apple Store |
Tip: Bring cash for SookSiam food stalls, as many smaller vendors prefer cash payment.
Bargaining
ICONSIAM is a fixed-price retail mall — bargaining is not expected or customary. Some SookSiam craft vendors may offer small discounts for multiple purchases, but prices are generally non-negotiable.
Scam Awareness
| Risk | Advice |
|---|---|
| Tuk-tuk drivers outside | May offer low-fare rides that detour through gem shops — politely decline |
| Transport pricing | Use the Grab app or metered taxis for fair pricing when departing |
| Pickpocketing | Low risk inside the mall (security present); moderate at surrounding piers |
| Counterfeit goods | Not an issue — ICONSIAM sells genuine, authorized products only |
Weather Considerations
Bangkok averages 33°C (91°F) year-round. ICONSIAM is fully air-conditioned, but travel to and from the mall involves outdoor heat exposure. The BTS Gold Line provides weather-proof access.
Rainy season (June-October): May affect shuttle boat services and taxi availability. The BTS Gold Line provides reliable, weather-proof access.
Cultural Tips
- SookSiam staff may greet you with a wai (hands pressed together) — a slight nod or wai in return is polite
- Dress respectfully — while there is no strict dress code, Thais appreciate modest attire
- Remove shoes if entering any temple-themed display areas in SookSiam
Best Times to Visit
| Time | Recommendation |
|---|---|
| Weekday 10:00-12:00 | Best for recovery visitors — Minimal crowds, relaxed atmosphere |
| Weekday afternoon | Moderate crowds, comfortable shopping |
| Weekend afternoon | High crowds, especially Saturday — avoid if recovering |
| Evening 7:00-9:00 PM | Best for fountain show — arrive early for seating |
| November-February | Tourist season evenings can be busy |
Recommended Visit Duration
- Focused shopping: 2-3 hours
- SookSiam + dining: 2-3 hours
- Comprehensive exploration: Full day
- Recovery visitors: 1-2 hours per visit, focusing on 1-2 zones
Nearby Destinations
Other Shopping
| Destination | Distance | Notes |
|---|---|---|
| Asiatique The Riverfront | ~15 min by boat | Night market and entertainment complex |
| Lhong 1919 | ~10 min walk | Heritage complex with art and dining |
| Tha Maharaj | Across river | Accessible by tourist boat |
Hotels
| Hotel | Access |
|---|---|
| Mandarin Oriental Bangkok | Shuttle boat |
| The Peninsula Bangkok | Shuttle boat |
| Millennium Hilton Bangkok | Nearby |
| Royal Orchid Sheraton | Shuttle boat |
| Banyan Tree Bangkok | Nearby |
BTS Connections
| Line | Stations | Destinations |
|---|---|---|
| Gold Line | Charoen Nakhon → Khlong San → Krung Thonburi | Direct ICONSIAM access |
| Silom Line (transfer at Krung Thonburi) | Saphan Taksin, Surasak, Sala Daeng | Riverside, Silom business district |
| Sukhumvit Line (transfer at Siam) | Chit Lom, Phloen Chit, Nana, Asok, Phrom Phong | Central Bangkok, hospital district |
Contact Information
| Method | Contact |
|---|---|
| Website | iconsiam.com/en |
| Tourist Card | touristcard.onesiam.com |
| Phone | +66 2 495 7080 |
| Address | 299 Charoen Nakhon Road, Khlong Ton Sai, Khlong San, Bangkok 10600 |
Prices, store availability, and operating hours are subject to change. Information on this page was compiled in February 2026 from official sources and verified travel resources. Always verify current details on the official ICONSIAM website before visiting. This content is provided for informational purposes and does not constitute an endorsement of any brand, product, or service.
Frequently Asked Questions
What are ICONSIAM's opening hours?
ICONSIAM is open daily from 10:00 AM to 10:00 PM, 365 days a year. Some restaurants stay open until 11:00 PM, and ICON CINECONIC has evening screenings. SookSiam food stalls follow the main 10 AM-10 PM schedule. Verify current hours on the official website before visiting, as hours may change for special events.
How do I get to ICONSIAM?
The easiest options are: (1) BTS Gold Line to Charoen Nakhon station with direct skywalk connection—Exit 3 for main building, Exit 1 for ICS Building. (2) Shuttle boat from Sathorn Pier (near BTS Saphan Taksin) for approximately 8 THB, departing every 15-20 minutes from 9:00 AM to 11:00 PM. (3) Free shuttle bus from BTS Krung Thonburi (Exit 1) every 15 minutes. By taxi from Sukhumvit, expect 30-45 minutes depending on traffic.
Is ICONSIAM suitable for medical tourists recovering from surgery?
ICONSIAM is one of the most suitable shopping destinations in Bangkok for recovery patients. The entire complex is fully air-conditioned with zero heat exposure, flat floors with elevators to all levels, and wheelchair access throughout. Pharmacies are on-site (including Watsons on the 5th Floor), and Taksin Hospital is only 5 minutes away by car. The free shuttle bus and BTS Gold Line connection eliminate the need for extended walking.
How does the VAT refund work at ICONSIAM?
Look for stores displaying the 'VAT REFUND FOR TOURISTS' sign. Present your passport at purchase and request a P.P.10 form. Minimum spend is 2,000 THB per store per day. At the airport, visit Customs inspection (before check-in for items over 20,000 THB), then the VAT Refund Office after immigration. Refund is approximately 4-6% after processing fees. Cash refunds available up to 30,000 THB; above that amount, refund is by credit/debit card only. VAT refund is subject to Thai Revenue Department rules and may change.
What is SookSiam?
SookSiam is ICONSIAM's signature indoor floating market covering 15,000 square meters on the ground floor. It showcases food, crafts, and cultural heritage from all 77 Thai provinces, organized into four regional zones (North, Central, South, Northeast). Over 3,000 local businesses operate within SookSiam, offering authentic street food from 50-200 THB per dish in a fully air-conditioned environment.
Is there a tourist discount card?
Yes. The ONESIAM Global Visitor Card offers up to 80% discount from 200+ participating brands and up to 5% off at Siam Takashimaya. Register free online at touristcard.onesiam.com and pick up at the Tourist Center in the mall. An ICONSIAM E-Tourist Card with additional on-site benefits is also available. Benefits and participating stores are subject to change.
What is the best time to visit ICONSIAM?
Weekday mornings (10:00 AM-12:00 PM) offer the most relaxed shopping experience with minimal crowds. If you want to see the ICONIC Multimedia Water Feature fountain show, visit in the evening—shows run at 7:00 PM, 8:00 PM, and 9:00 PM. Weekends (especially Saturday afternoon) and public holidays are the busiest times.
Are the shuttle boats to ICONSIAM free?
No. As of May 2023, the previously free ICONSIAM shuttle boat service is now operated by private companies for a small fee of approximately 6-8 THB per trip. Routes run from Sathorn Pier (9:00 AM-11:00 PM, every 15-20 minutes) and Si Phraya Pier (9:30 AM-10:30 PM). Pricing and schedules are subject to change—verify at the pier before boarding.
Need Help Planning Your Visit?
Our team can help coordinate your visit to ICONSIAM during your stay in Thailand.
Check your insurance coverage before booking your medical trip.