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ICONSIAM shopping
Shopping Mall VAT refund for tourists Tourist discount card (ONESIAM Global Visitor Card)

ICONSIAM

Daily 10:00 AM - 10:00 PM (restaurants may stay open until 11:00 PM) $$$$

Bangkok's landmark riverside mega-mall combining 500+ stores and 7,000 brands with Thailand's largest indoor floating market, a two-story Apple Store, luxury ICONLUXE zone, and stunning Chao Phraya River views from a world-award-winning complex.

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Khlong San, Bangkok

ICONSIAM

Overview

ICONSIAM (ไอคอนสยาม) is Bangkok’s landmark riverside shopping destination—a 750,000 square meter mega-mall that redefined luxury retail in Southeast Asia when it opened on 9 November 2018. Developed as a joint venture between Siam Piwat Group, MQDC Magnolia Quality Development, and Charoen Pokphand Group at a cost of THB 54 billion (~US$1.7 billion), ICONSIAM has since accumulated 53 international and local awards, including recognition as one of the World’s Top 3 Most Influential Retail Property Projects at the MAPIC Awards 2025.

The complex houses over 500 retail outlets representing approximately 7,000 brands across eight retail floors, anchored by Thailand’s first official Apple Store, the ICONLUXE luxury zone, Siam Takashimaya department store, and the SookSiam indoor floating market showcasing heritage from all 77 Thai provinces.

For medical tourists, ICONSIAM offers an ideal recovery outing: fully air-conditioned, wheelchair-accessible throughout, with on-site pharmacies and effortless transport via the BTS Gold Line skywalk or free shuttle bus.

Important Notice: Store availability, operating hours, and pricing are subject to change without notice. Verify current information on the official ICONSIAM website before your visit. Shuttle boat pricing and schedules may vary.

Key Highlights

FeatureDetails
Total area750,000 sqm (55+ rai site)
Retail area525,000 sqm gross leasable area (ICONSIAM + ICONLUXE combined)
Stores500+ retail outlets, ~7,000 brands
Restaurants100+ dining options
Opened9 November 2018
Floors8 retail floors + residential towers
Notable firstsThailand’s first Apple Store, first Siam Takashimaya
Awards53 international and local awards, including Best Luxury Shopping Mall in Thailand (2024)

Zones and Sections

ICONSIAM is organized into distinct themed zones across its eight retail floors, each offering a different experience.

SookSiam — Indoor Floating Market (Ground Floor)

A signature feature of ICONSIAM and one of the most popular areas with visitors. SookSiam (สุขสยาม) covers 15,000 square meters and recreates the atmosphere of a traditional Thai floating market—fully air-conditioned and indoors.

FeatureDetails
Size15,000 sqm
Vendors3,000+ local businesses from all 77 Thai provinces
Layout4 regional zones: North, Central, South, Northeast
Food prices50-200 THB per dish (subject to change)
ProductsRegional food, handicrafts, cultural souvenirs
AtmosphereTraditional Thai architecture, regular cultural performances

SookSiam is divided into four architectural zones representing Thailand’s regions, each showcasing authentic regional food, crafts, and cultural traditions. The space uses advanced acoustic panels allowing it to host concerts and cultural events.

Best for: Affordable Thai street food, authentic regional crafts, cultural immersion without outdoor heat exposure.

ICONLUXE (1st Floor)

The 25,000-square-meter luxury retail zone features gold-leaf ceilings and houses the world’s most prestigious fashion and lifestyle brands.

Brand CategoryExamples
Fashion housesLouis Vuitton, Chanel, Dior, Gucci, Hermès, Prada, Fendi, Versace, Bottega Veneta
Jewelry and watchesCartier, Bvlgari
DepartmentSiam Takashimaya

Note: Brand presence and availability are subject to change. This listing is informational only and does not constitute an endorsement.

ICONCRAFT (4th-5th Floor)

A curated 2,500-square-meter marketplace supporting over 200 Thai artisans through ICONSIAM’s “Cultural Commercial Ecosystem” initiative. ICONCRAFT converts ancient Thai craftsmanship into contemporary commercial designs through incubator spaces, workshops, and artisan platforms.

Best for: Unique Thai-made gifts, handcrafted souvenirs, supporting local artisans.

Siam Takashimaya

Thailand’s first Japanese department store of this scale, spanning 7 floors with fashion, cosmetics, and dining—including authentic Japanese cuisine.

Apple Store (2nd Floor)

Thailand’s first official Apple Store features a distinctive two-story glass design with a river terrace offering scenic Chao Phraya views.

ICON CINECONIC (6th-8th Floor)

A 14-screen luxury cinema complex offering multiple viewing experiences.

Screen TypePrice (subject to change)
Standard~110 THB
Kids~220 THB
IMAX~250 THB
4DX~400 THB
VIP (per pair)~2,400 THB

Additional Zones

ZoneLocationHighlights
The VerandaGround Floor20 riverside restaurants
Rose Dining4th FloorAsian cuisine including Michelin-starred Chinese restaurant
Tasana Nakorn TerraceUpper floorsSkyline dining
Alangkarn ZoneMultipleArtist-designed dining pavilions with 15-meter waterfall feature
River ParkGround Floor1,000 sqm outdoor community space with river views
TRUE ICON HallUpper floorsConference and performance venue
Pop Mart7th FloorWorld’s largest Pop Mart branch
Fitness FirstUpper floorsAsia’s largest facility with pool, sauna, river views

What to Buy

Luxury Fashion and Accessories

ICONLUXE houses major international fashion houses. Luxury purchases may qualify for VAT refunds (see VAT Refund Guide below).

Thai Crafts and Souvenirs

WhereWhat to Find
ICONCRAFT (4th-5th Floor)Curated Thai artisan products from 200+ local artists
SookSiam (Ground Floor)Regional crafts from all 77 provinces, traditional textiles

Electronics

The Apple Store (2nd Floor) sells the full range of Apple products. Additional electronics retailers are located throughout the mall.

Specialty Products

  • Automotive showrooms: Rolls Royce, Maserati, BMW, Porsche (viewing only for most visitors)
  • Pop Mart collectibles at the world’s largest branch (7th Floor)
  • Japanese imports and specialty goods via Siam Takashimaya
  • Regional Thai food products and packaged goods at SookSiam

Important: Luxury goods such as gems, gold, and jewelry are sold for personal use and should not be considered investment purchases. Verify authenticity and obtain proper documentation for high-value purchases.

Dining and Food

ICONSIAM offers over 100 dining options ranging from 50 THB street food to Michelin-starred fine dining.

SookSiam Food Experience (Ground Floor)

The most affordable dining option—and one of the most culturally rewarding. SookSiam recreates authentic street food from every region of Thailand in an air-conditioned, indoor setting.

DetailInformation
Price range50-200 THB per dish (subject to change)
CuisineAll Thai regions (Northern, Central, Southern, Northeastern)
AtmosphereTraditional floating market style
SeatingAvailable throughout
PaymentCash (THB) preferred at food stalls

Restaurants

VenueTypeLocation
Michelin-starred Chinese restaurantFine diningRose Dining, 4th Floor
The Veranda20 riverside restaurantsGround Floor
Tasana Nakorn TerraceSkyline diningUpper floors
Alangkarn ZoneArtist-designed pavilionsMultiple levels
Siam Takashimaya restaurantsJapanese cuisineTakashimaya floors

Cuisine Variety

Thai (all regions) | Japanese | Chinese | Italian | Mexican | International | Desserts and pastries | Milk tea and beverages

Dietary Options

  • Halal: Southern Thai cuisine at SookSiam includes halal options
  • Vegetarian: Available at multiple restaurants and food stalls
  • Soft foods: Available for dental recovery patients at various venues

Entertainment and Attractions

ICONIC Multimedia Water Feature

ICONSIAM’s signature attraction—a 400-meter riverside fountain along the Chao Phraya River with water jets reaching 35 meters high, featuring 2D/3D/4D shows.

DetailInformation
Length400 meters (Southeast Asia’s longest)
Show times7:00 PM, 8:00 PM, 9:00 PM daily (times may vary — verify on official website)
CostFree
Best viewingRiver Park terrace or The Veranda area
DesignerGhesa (Spain)

Tip: The 7:00 PM show typically has fewer spectators. Arrive 10-15 minutes early for riverside seating.

ICONSIAM Floating Museum (River Museum Bangkok)

International touring exhibitions in a dedicated museum space.

DetailInformation
HoursTuesday-Sunday, 11:00 AM - 8:00 PM
StatusVerify current exhibitions on official website

Cultural Experiences

  • SookSiam cultural performances and folk shows (regular schedule)
  • ICONCRAFT artisan workshops and demonstrations
  • Alangkarn dining pavilions designed by Thai artists
  • Four regional architectural zones in SookSiam

Getting There

The most convenient and weather-proof access to ICONSIAM.

DetailInformation
StationCharoen Nakhon (Gold Line)
ConnectionTransfer from BTS Silom Line at Krung Thonburi station
AccessDirect skywalk — Exit 3 to main building, Exit 1 to ICS Building
Route from SiamBTS Sukhumvit → Siam → Silom Line → Krung Thonburi → Gold Line → Charoen Nakhon

Shuttle Boat

Scenic river access with views of Bangkok’s riverside landmarks.

RoutePriceScheduleFrequency
Sathorn Pier ↔ ICONSIAM Pier 1~8 THB9:00 AM - 11:00 PMEvery 15-20 min
Si Phraya Pier ↔ ICONSIAM Pier 4~6 THB9:30 AM - 10:30 PMVaries

Note: Shuttle boats were previously free but have been operated by private companies since May 2023 for a small fee. The Chao Phraya Tourist Boat (Blue Flag) also stops at ICONSIAM. Pricing and schedules are subject to change—verify at the pier.

Free Shuttle Bus

RouteFrequencyHours
BTS Krung Thonburi (Exit 1) → ICONSIAMEvery 15 min9:00 AM - midnight
BTS Wongwian Yai → ICONSIAMEvery 30 min9:30 AM - 10:00 PM

Shuttle bus schedules are subject to change. Verify current routes and times on the official website or at the BTS station.

By Taxi or Grab

FromEstimated Time
Sukhumvit30-45 min (via expressway)
Silom/Sathorn15-25 min
Suvarnabhumi Airport45-60 min (~350-500 THB, fare varies)
Don Mueang Airport45-75 min

From Airport by Rail

Take Airport Rail Link to Phaya Thai → transfer to BTS Sukhumvit Line → Siam → Silom Line → Krung Thonburi → Gold Line → Charoen Nakhon.

Parking

5,000-car capacity parking garage with Tesla Superchargers (10 units, up to 250kW CCS). Parking rates may vary—verify at the venue.

Hotel Boat Services

Several riverside hotels operate private boat services to ICONSIAM, including The Siam Hotel, Royal Orchid Sheraton, The Peninsula Bangkok, Mandarin Oriental, and Banyan Tree Residences. Check with your hotel concierge for schedules.

Tourist Services

ONESIAM Global Visitor Card

DetailInformation
DiscountUp to 80% from 200+ participating brands
AdditionalUp to 5% off at Siam Takashimaya and select stores
RegistrationFree online at touristcard.onesiam.com
PickupTourist Center in mall
WiFiComplimentary via card registration

Tip: Register before your visit to maximize savings. Benefits and participating stores are subject to change without notice.

Available Services

ServiceDetails
Tourist information counterCard pickup and visitor assistance
Luggage storageAvailable
Personal shopperAvailable at ICONLUXE luxury brands
Currency exchangeAvailable in mall
Free WiFiVia ONESIAM Global Visitor Card
PharmacyOn-site including Watsons (Room 502, 5th Floor, daily 10 AM-10 PM)

Multilingual Staff

Staff members speak Thai, English, Chinese, and Japanese (especially at Siam Takashimaya).

VAT Refund Guide

International visitors can claim VAT refunds on qualifying purchases. This process is governed by the Thai Revenue Department and is subject to change.

Eligibility and Process

StepAction
1Look for stores displaying the “VAT REFUND FOR TOURISTS” sign
2Present your passport at the time of purchase
3Request a P.P.10 form (VAT Refund Application for Tourists) and original tax invoice
4Ensure your passport number is correctly recorded on the form
5Keep goods in original condition with tags attached

Key Requirements

RequirementDetails
Minimum purchase2,000 THB per store per day (VAT included)
Refund rateUp to 7% VAT; actual refund ~4-6% after processing fees
Cash refund limitUp to 30,000 THB in cash; above that, credit/debit card only
Goods exportMust leave Thailand within 60 days of purchase
Luxury itemsPurchases over 20,000 THB require Customs inspection before airport check-in

At the Airport

  1. Before check-in: Visit Customs inspection counter for goods valued over 20,000 THB
  2. After immigration: Visit the VAT Refund for Tourists Office to collect your refund
  3. Processing: Available at both Suvarnabhumi and Don Mueang airports
  4. Alternative: Refunds also available via WeChat/Alipay through VRT application

VAT Refund Tips

  • Keep all P.P.10 forms and original tax invoices together
  • Do not remove tags or open luxury products — Customs may inspect them
  • Arrive at the airport early — Customs inspection can take 15-30 minutes during peak times
  • Downtown cash refunds up to 12,000 THB are available at designated agents (goods must be exported within 15 days)

Disclaimer: VAT refund eligibility, rates, and processes are governed by the Thai Revenue Department and are subject to change. The information above is provided as a general guide only. Verify current rules at rd.go.th or at the mall’s Tourist Center before making purchases.

Medical Tourist Guide

Physical Demand Assessment

Rating: Low — ICONSIAM is one of the most comfortable shopping destinations in Bangkok for recovering patients.

FactorAssessment
Climate exposureNone — Fully enclosed, air-conditioned mall
Walking requirementFlexible — Focus on 1-2 floors per visit to minimize distance
SurfacesExcellent — Smooth, flat floors throughout
Elevation changesNone — Elevators and escalators to all 8 floors
Rest areasAbundant — Seating throughout all floors, restaurants, River Park
CrowdsModerate weekdays, high weekends and holidays

Post-Surgery Suitability

Recovery StageSuitabilityRecommendations
Minor procedures (dental, light cosmetic)ExcellentVisit within days of procedure. Fully air-conditioned, wheelchair-friendly, minimal effort needed. Focus on SookSiam ground floor for food and culture.
Moderate proceduresVery suitableVisit with rest breaks. Focus on 1-2 floors per visit. Use free shuttle bus from BTS to eliminate walking to entrance. Request wheelchair at Tourist Information if needed.
Major proceduresSuitable for gentle outingsVisit after initial recovery period. Use wheelchair, limit to 1-2 hours focused on SookSiam or ground floor dining. The fully air-conditioned, flat-floor design is ideal.

Nearest Hospitals

HospitalDistanceTravel TimeType
Taksin Hospital~2 km~5 min by carPublic (Khlong San District)
Siriraj Hospital~3 km~10 min by carMajor public hospital
BNH Hospital~6 km15-20 min by carPrivate international (Silom/Sathorn)
Bumrungrad International~12 km30-40 min by car/BTSPrivate international (Sukhumvit)

Pharmacy

On-site pharmacies available, including Watsons (Room 502, 5th Floor, daily 10:00 AM - 10:00 PM). Verify specific pharmacy locations at the information counter.

Comfort Tips for Recovery Visitors

  1. Visit weekday mornings (10:00 AM-12:00 PM) for minimal crowds
  2. Take the free shuttle bus from BTS Krung Thonburi to avoid walking to the entrance
  3. Start at SookSiam (Ground Floor) — flat, air-conditioned, abundant seating, affordable food
  4. Request a wheelchair at the Tourist Information Counter if mobility is limited
  5. Pharmacies on-site (Watsons on 5th Floor) for any medication needs
  6. River Park terrace is great for fresh air — avoid midday sun exposure (12-3 PM)
  7. Consider the shuttle boat from Sathorn Pier for a scenic, comfortable arrival
  8. Bring your passport for VAT refund eligibility and Tourist Card registration

Medical Advisory: Always consult your treating physician before any sightseeing activity post-procedure. Individual recovery varies significantly—these are general guidelines only. Listen to your body and rest as needed. If you experience any discomfort, return to your accommodation and contact your medical team.

Practical Tips

Payment Methods

MethodAcceptance
Credit/debit cards (Visa, Mastercard, JCB, UnionPay)Most stores
Cash (Thai Baht)All stores, especially SookSiam food stalls
QR code payments (PromptPay)Widely accepted
WeChat Pay / AlipaySelect stores
Apple PayApple Store

Tip: Bring cash for SookSiam food stalls, as many smaller vendors prefer cash payment.

Bargaining

ICONSIAM is a fixed-price retail mall — bargaining is not expected or customary. Some SookSiam craft vendors may offer small discounts for multiple purchases, but prices are generally non-negotiable.

Scam Awareness

RiskAdvice
Tuk-tuk drivers outsideMay offer low-fare rides that detour through gem shops — politely decline
Transport pricingUse the Grab app or metered taxis for fair pricing when departing
PickpocketingLow risk inside the mall (security present); moderate at surrounding piers
Counterfeit goodsNot an issue — ICONSIAM sells genuine, authorized products only

Weather Considerations

Bangkok averages 33°C (91°F) year-round. ICONSIAM is fully air-conditioned, but travel to and from the mall involves outdoor heat exposure. The BTS Gold Line provides weather-proof access.

Rainy season (June-October): May affect shuttle boat services and taxi availability. The BTS Gold Line provides reliable, weather-proof access.

Cultural Tips

  • SookSiam staff may greet you with a wai (hands pressed together) — a slight nod or wai in return is polite
  • Dress respectfully — while there is no strict dress code, Thais appreciate modest attire
  • Remove shoes if entering any temple-themed display areas in SookSiam

Best Times to Visit

TimeRecommendation
Weekday 10:00-12:00Best for recovery visitors — Minimal crowds, relaxed atmosphere
Weekday afternoonModerate crowds, comfortable shopping
Weekend afternoonHigh crowds, especially Saturday — avoid if recovering
Evening 7:00-9:00 PMBest for fountain show — arrive early for seating
November-FebruaryTourist season evenings can be busy
  • Focused shopping: 2-3 hours
  • SookSiam + dining: 2-3 hours
  • Comprehensive exploration: Full day
  • Recovery visitors: 1-2 hours per visit, focusing on 1-2 zones

Nearby Destinations

Other Shopping

DestinationDistanceNotes
Asiatique The Riverfront~15 min by boatNight market and entertainment complex
Lhong 1919~10 min walkHeritage complex with art and dining
Tha MaharajAcross riverAccessible by tourist boat

Hotels

HotelAccess
Mandarin Oriental BangkokShuttle boat
The Peninsula BangkokShuttle boat
Millennium Hilton BangkokNearby
Royal Orchid SheratonShuttle boat
Banyan Tree BangkokNearby

BTS Connections

LineStationsDestinations
Gold LineCharoen Nakhon → Khlong San → Krung ThonburiDirect ICONSIAM access
Silom Line (transfer at Krung Thonburi)Saphan Taksin, Surasak, Sala DaengRiverside, Silom business district
Sukhumvit Line (transfer at Siam)Chit Lom, Phloen Chit, Nana, Asok, Phrom PhongCentral Bangkok, hospital district

Contact Information

MethodContact
Websiteiconsiam.com/en
Tourist Cardtouristcard.onesiam.com
Phone+66 2 495 7080
Address299 Charoen Nakhon Road, Khlong Ton Sai, Khlong San, Bangkok 10600

Prices, store availability, and operating hours are subject to change. Information on this page was compiled in February 2026 from official sources and verified travel resources. Always verify current details on the official ICONSIAM website before visiting. This content is provided for informational purposes and does not constitute an endorsement of any brand, product, or service.

Frequently Asked Questions

What are ICONSIAM's opening hours?

ICONSIAM is open daily from 10:00 AM to 10:00 PM, 365 days a year. Some restaurants stay open until 11:00 PM, and ICON CINECONIC has evening screenings. SookSiam food stalls follow the main 10 AM-10 PM schedule. Verify current hours on the official website before visiting, as hours may change for special events.

How do I get to ICONSIAM?

The easiest options are: (1) BTS Gold Line to Charoen Nakhon station with direct skywalk connection—Exit 3 for main building, Exit 1 for ICS Building. (2) Shuttle boat from Sathorn Pier (near BTS Saphan Taksin) for approximately 8 THB, departing every 15-20 minutes from 9:00 AM to 11:00 PM. (3) Free shuttle bus from BTS Krung Thonburi (Exit 1) every 15 minutes. By taxi from Sukhumvit, expect 30-45 minutes depending on traffic.

Is ICONSIAM suitable for medical tourists recovering from surgery?

ICONSIAM is one of the most suitable shopping destinations in Bangkok for recovery patients. The entire complex is fully air-conditioned with zero heat exposure, flat floors with elevators to all levels, and wheelchair access throughout. Pharmacies are on-site (including Watsons on the 5th Floor), and Taksin Hospital is only 5 minutes away by car. The free shuttle bus and BTS Gold Line connection eliminate the need for extended walking.

How does the VAT refund work at ICONSIAM?

Look for stores displaying the 'VAT REFUND FOR TOURISTS' sign. Present your passport at purchase and request a P.P.10 form. Minimum spend is 2,000 THB per store per day. At the airport, visit Customs inspection (before check-in for items over 20,000 THB), then the VAT Refund Office after immigration. Refund is approximately 4-6% after processing fees. Cash refunds available up to 30,000 THB; above that amount, refund is by credit/debit card only. VAT refund is subject to Thai Revenue Department rules and may change.

What is SookSiam?

SookSiam is ICONSIAM's signature indoor floating market covering 15,000 square meters on the ground floor. It showcases food, crafts, and cultural heritage from all 77 Thai provinces, organized into four regional zones (North, Central, South, Northeast). Over 3,000 local businesses operate within SookSiam, offering authentic street food from 50-200 THB per dish in a fully air-conditioned environment.

Is there a tourist discount card?

Yes. The ONESIAM Global Visitor Card offers up to 80% discount from 200+ participating brands and up to 5% off at Siam Takashimaya. Register free online at touristcard.onesiam.com and pick up at the Tourist Center in the mall. An ICONSIAM E-Tourist Card with additional on-site benefits is also available. Benefits and participating stores are subject to change.

What is the best time to visit ICONSIAM?

Weekday mornings (10:00 AM-12:00 PM) offer the most relaxed shopping experience with minimal crowds. If you want to see the ICONIC Multimedia Water Feature fountain show, visit in the evening—shows run at 7:00 PM, 8:00 PM, and 9:00 PM. Weekends (especially Saturday afternoon) and public holidays are the busiest times.

Are the shuttle boats to ICONSIAM free?

No. As of May 2023, the previously free ICONSIAM shuttle boat service is now operated by private companies for a small fee of approximately 6-8 THB per trip. Routes run from Sathorn Pier (9:00 AM-11:00 PM, every 15-20 minutes) and Si Phraya Pier (9:30 AM-10:30 PM). Pricing and schedules are subject to change—verify at the pier before boarding.

Need Help Planning Your Visit?

Our team can help coordinate your visit to ICONSIAM during your stay in Thailand.

Check your insurance coverage before booking your medical trip.